Return & Exchange Policy

At Shoelance, every pair is 100% Handmade and carefully crafted with attention to detail. Due to the handcrafted nature of our products, we do not accept returns or exchanges once an order has been delivered.

We recommend reviewing the product description, size chart, and order details carefully before placing your order. If you receive a damaged, defective, or incorrect product, please contact our customer support within 48 hours of delivery with clear photos, and our team will be happy to assist you.