Shipping Policy
Shipping Policy
At Shoelance, we are committed to delivering your 100% handmade footwear safely and on time. Every order is carefully processed, packed, and shipped to ensure it reaches you in perfect condition.
Order Processing
- Orders are typically processed within 1–3 business days after payment confirmation.
- During peak seasons, sales, or public holidays, processing times may be slightly longer.
- Once your order has been dispatched, you will receive a shipping confirmation email along with your tracking details.
Shipping Time
- Standard Delivery (India): 3–7 Business Days
- Delivery timelines may vary depending on your location and courier availability.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping promotions may be available on selected products or order values.
Order Tracking
- Once your order is shipped, a tracking number will be shared via email or SMS, allowing you to monitor your shipment until delivery.
Delivery Delays
While we strive to deliver every order within the estimated timeframe, unforeseen circumstances such as weather conditions, courier delays, or public holidays may occasionally affect delivery schedules.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate before placing your order. Shoelance is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Damaged or Missing Orders
If your order arrives damaged or if any item is missing, please contact our customer support team within 48 hours of receiving your order. We will work quickly to resolve the issue.
Contact Us
If you have any questions regarding shipping or your order, please contact our customer support team:
📧 Email: dventerprises51@gmail.com
We are always happy to assist you and ensure a smooth shopping experience.
